Shipping Policy

At Lorvynx Office, we are committed to delivering a reliable, transparent, and efficient shipping experience. This Shipping Policy explains how orders are processed, shipped, and delivered within the United States.

By placing an order on our website, you agree to the terms outlined in this policy.

1. SHIPPING DESTINATIONS

  • We offer FREE SHIPPING on all orders within the United States.

  • At this time, we do not ship internationally.

  • Orders with non-U.S. shipping addresses will not be processed.

2. ORDER PROCESSING TIME

  • All orders are processed within 3–4 business days.

  • Business days are Monday through Friday, excluding U.S. federal holidays.

  • Processing includes:

    • Order verification

    • Product inspection

    • Secure packaging

    • Preparation for shipment

Orders placed on weekends or holidays will begin processing on the next business day.

Processing times may be extended during high-volume periods, promotions, or unforeseen operational delays.

3. SHIPPING TIME & DELIVERY ESTIMATES

Once your order has been processed and shipped:

  • Estimated delivery time: 5–6 business days

  • Delivery times are estimates and are not guaranteed.

Delivery may be affected by:

  • Carrier delays

  • Weather conditions

  • Incorrect or incomplete shipping information

  • Peak shipping seasons

Lorvynx Office is not responsible for delays caused by shipping carriers once the order has been dispatched.

4. SHIPPING COSTS

  • Free standard shipping is automatically applied to all eligible U.S. orders.

  • No additional shipping or handling fees will be charged at checkout.

5. SHIPPING CARRIERS

We partner with reliable domestic shipping carriers to ensure safe and timely delivery.
Carrier selection is based on order size, weight, and destination and cannot be changed upon request.

6. TRACKING INFORMATION

  • A shipping confirmation email with tracking details will be sent once your order ships.

  • Tracking information may take 24–48 hours to update after dispatch.

Customers are responsible for monitoring their shipment using the provided tracking number.

7. SHIPPING ADDRESS RESPONSIBILITY

Customers must provide accurate and complete shipping information at checkout.

  • Orders shipped to incorrect or incomplete addresses may be delayed, returned, or lost.

  • Lorvynx Office is not responsible for delivery issues caused by incorrect address information provided by the customer.

Please contact us immediately if you notice an error in your shipping address after placing your order.

8. LOST, DELAYED, OR STOLEN PACKAGES

If your order is:

  • Significantly delayed

  • Marked as delivered but not received

  • Lost in transit

Please contact us within 48 hours of the delivery notification so we can assist with an investigation.

Lorvynx Office is not responsible for packages marked as delivered by the carrier but stolen after delivery.

9. DAMAGED ITEMS DURING SHIPPING

If your item arrives damaged:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the damaged item and packaging

We will review the claim and determine the appropriate resolution according to our Return & Refund Policy.

10. UNDELIVERABLE OR RETURNED PACKAGES

Packages returned due to:

  • Incorrect or incomplete address

  • Failed delivery attempts

  • Refusal by the recipient

May be subject to reshipping fees or order cancellation, depending on the situation.

11. SHIPPING RESTRICTIONS

  • We do not ship to P.O. Boxes.

  • We do not ship internationally.

  • We reserve the right to cancel orders that cannot be fulfilled due to logistical or regulatory limitations.

12. CONTACT INFORMATION

For any shipping-related questions, please contact us:

Lorvynx Office
📞 Phone: (601) 555-1204
📧 Email: contact@lorvynx.store

Business Address:
2791 James Dr NW
Wesson, MS 39191
United States

Customer support response time: 24–48 business hours

13. POLICY CHANGES

Lorvynx Office reserves the right to update or modify this Shipping Policy at any time without prior notice. Any changes will take effect immediately upon posting on our website.